Jobs

What We Do

We work solely with online retailers and brands to help them achieve eCommerce growth through a build – attract – optimize approach. Our team works closely with our clients on a daily basis, understanding their needs, advising them, and delivering solutions to meet their goals and expectations.

Where We Are

Blue Acorn is a firm believer that our success is driven by our team members. Therefore, we do our best to ensure an enjoyable, cohesive work environment for our employees that emphasizes a work-life balance, continued education, and a positive attitude. To support the growth of our organization, Blue Acorn is already expanding its brand new, customized office in the Hampton Park area of beautiful downtown Charleston that fosters our collaborative and laid-back corporate culture. To accommodate our continued triple-digit growth, we are recruiting for multiple opportunities within the organization. We’re looking for intelligent, personable, and passionate people to join us in our pursuit not just to build a company, but to build a team that takes pride in their work and delivers exceptional results to our clients.

What You’ll Enjoy

A strong team environment in a new office sporting an outdoor patio (with grill), steps away from Hampton Park, a well-stocked beer fridge, frequent group lunches and happy hours (both in and out of office), and convenient access to all of the wonderful amenities Charleston has to offer. Each employee receives a new computer with dual monitors, free parking, health, IRA, disability, competitive salaries, and access to training and mentoring on a variety of subject matter.

Our Immediate Needs

• PHP Web Developer
• Graphic Design Intern
• Marketing Intern

Non-immediate, but collecting resumes for

• Director of Client Services
• eCommerce Consultant
• Systems Specialist
• Office Assistant
• Technical Account Manager
• UI/UX Developer
• Project Manager
• Programming Intern
• Other Opportunities

What you’ll do:

• Improve and define our development methodologies, processes, and systems
• Manage our Git repositories and methodologies
• Web development in PHP/Java/MySQL/XHTML
• Customizing eCommerce platforms for custom functionality and integrations with 3rd party software
• Developing Custom Extensions to be released as third party add-ons
• Performance Optimization (server, client, and db)

Things you know/have done:

• Experience in team-based web development
• Strong determination, and a superb team-ethic
• Strong understanding of object oriented MVC web development
• Familiarity with version control (Git)
• Advanced MySQL/SQL querying and db administration
• Excellent written and oral communication skills with teammates and clients
• Ability to produce clean, well-documented, efficient, and standards-compliant code – with an eye towards performance optimization
• AJAX
• Development experience on PHP-based frameworks (eg. Code Igniter, Expression Engine, etc)
• Expertise with the ZendFramework and web services integration
• Adherence to web design accessibility standards and cross-browser compatibility
• MUST be local to Charleston, SC area or be willing to relocate. We are NOT looking for outside companies or contractors – this is a full time position.

Things that will impress us:

• Systems Administration background
• .NET development experience
• Mobile Application Development
• eCommerce development experience (in particular Magento)
• Written articles, tips, or tricks for the web development community
• A love for learning

What you do now:

Email resume, cover letter (let us know a little about yourself) portfolio, and salary requirements to jobs [at] blueacorn.com

What you’ll do:

• Research and design of rich infographics
• Creation of promotional web graphics
• Design elements to be used in marketing and sales materials
• Design and procurement of promotional products (“schwag”)
• Artwork preparation and production for implementation team
• Assisting Creative Director on web design projects

Things you know/have done:

• Excellent understanding and grasp of Adobe Creative Suite, especially Photoshop and Illustrator, with a strong portfolio of work
• Basic to Intermediate understanding of HTML and CSS with portfolio websites and/or pages
• Strong understanding and use of Typography
• Strong interest in Web Media Layout and Design
• Willingness to learn Internet Marketing concepts and tools such as Search Engine Optimization, Multivariate and A/B Testing, Usability Design, Google Analytics, and Google Website Optimizer amongst others

Things that will impress us:

• Basic knowledge of JavaScript along with understanding of jQuery, Prototype, and Script.aculo.us JavaScript libraries
• Basic knowledge or understanding of Object Oriented Programming, specifically PHP
• Familiarity with email marketing clients such as MailChimp, Bronto, and Campaign Monitor
• Experience with eCommerce promotional design

What you do now:

Email resume, cover letter (let us know a little about yourself), and portfolio to jobs [at] blueacorn.com

What you’ll do:

• Researching and reporting eCommerce topics and marketing data
• Monitoring and engaging in our social media channels
• Managing multiple tasks and schedules
• Light digital photo editing
• Light copywriting

Things you know/have done:

• Proficiency in Microsoft Office and Google Docs
• Basic knowledge of digital photo editing
• Experience with all major social media channels (Twitter, Facebook, LinkedIn, Google+, YouTube)
• Professional communication skills – both written and verbal
• Extremely strong time management skills
• Sense of humor

Things that will impress us:

• Experience managing social media communities
• Understanding of SEO and analytics
• Excellent interpersonal skills
• Proactive work ethic
• Experience with Adobe Creative Suite

What you do now:

Email resume and cover letter (let us know a little about yourself) to jobs [at] blueacorn.com

Our need:

We are currently seeking a results-oriented leader to strengthen our position with current and potential clients, improve operational efficiency, and strength in our client service teams. Reporting to the CEO, you will directly manage the Client Services team (account management, project management, support) and aim to improve the delivery of both development and strategic services. You are ultimately responsible for ensuring the successful delivery of these services in terms of being delivered on budget, on time, while adhering to the utmost level of quality. A succesful Director of Client Services will lead Blue Acorn into exceeding client’s expectations.

What you’ll do:

• Manage an in-house team of account managers, project managers, client support, and other supporting resources
• Oversee client relationships and deliverables across the organization
• Improve, define, and implement processes for client deliverables
• Resource planning and projecting
• Create standards for development of scope definitions
• Take ownership of internal “Work Management” tool from configuration, process definition, documenting procedures, training internal and external users, etc.
• Define and create reports and dashboards for others to deliver key performance indicators daily
• Identify areas to improve our services through training, conferences, certifications, and recruitment
• Working closely with management of strategic and development teams to delivery from one end to the other

Things you know/have done:

• Proven experience managing web/software development deliverables
• Business process engineering with proven success in implementing improved processes and procedures
• A thorough understanding of web/software development and marketing services
• A track record of increasing both client satisfaction, and operational efficiency
• Strong reporting skills, and the ability to develop complex reports using in depth report development tools
• Project management experience with detailed, technical implementation projects and deliverables
• Experience in developing detailed project plans and Gantt charts and resource schedules
• Proven ability to deliver projects on time and on budget by balancing the scheduled needs vs. internal resource scheduling
• Ability to clearly communicate with clients on updates, needs, issues, and deliverables
• Experience writing detailed functional requirements documentation for large, development projects
• Demonstrated capabilities in understanding and communicating technical aspects of software and development services
• Live demonstration of software via remote teleconferencing and web meetings
• MUST be local to Charleston, SC area or be willing to relocate. We are NOT looking for outside companies or contractors – this is a full time position.

Things that will impress us:

• Specific experience managing eCommerce implementation teams
• Experience in advising, consulting or selling web development and marketing services to established brands and companies

What you do now:

Email resume and cover letter (let us know a little about yourself) to jobs [at] blueacorn.com

Our need:

We’re looking for an online marketing professional with a strong background in SEM (SEO & PPC), analytics, email, social and other online marketing avenues to define and apply those strategies to online retailers in helping them grow revenue. This full time position allows motivated individuals to make a direct impact on the success in having a measurable, direct impact to our clients revenue. If you enjoy working in a competitive environment where your expertise and decisions will directly impact its success, this position will keep you challenged.

What you’ll do:

• Analyzing, defining, and executing long-term SEO strategies and campaigns
• PPC Management and optimization
• Data feed management
• Identifying opportunities for increasing conversion rates and customer satisfaction
• Using web analytics data to drive decision-making process
• Strategizing and defining yearly, quarterly, and monthly marketing priorities and initiatives
• Email marketing planning, preparation, and management

Things you know/have done:

• Proven history of managing and executing several SEO campaigns. Experience in all facets of SEO both onsite and offsite.
• Experience in managing marketing budgets with PPC/CPC online marketing campaigns and optimizing those campaigns for maximum ROI.
• Experience with email marketing services such as MailChimp, iContact, Constant Contact, etc. Managing the entire life cycle of the email campaign – from inception, to planning, design, coding, execution, and tracking.
• Familiarity with Google Website Optimizer in creating, executing, and managing conversion optimization tests – A/B Split tests and multivariate testing.
• Strong understanding of web analytics data and KPIs, and specifically, how to drive strategic decisions based on this data.
• Web development capabilities utilizing html, CSS, and graphics
• Social Media management skills (Facebook, Twitter, etc)
• MUST be local to Charleston, SC area or be willing to relocate. We are NOT looking for outside companies or contractors – this is a full time position.

Things that will impress us:

• Advanced Web Development skill set (PHP, .NET, JS)
• Marketing / PR background
• eCommerce management experience
• Copywriting / Writing / Blogging

What you do now:

Email resume and cover letter (let us know a little about yourself) to jobs [at] blueacorn.com

We’re looking for a logical thinking technical resource to support our clients both in terms of application level support, as well as QA testing internal development deliverables before they reach the client. Your mission is to keep clients happy by supporting their application questions, understanding their needs, and ensuring that our development work meets those expectations. This is an entry level position and ideal for someone looking to learn and work in a fast-paced environment with our team of developers. A successful candidate will exhibit an aptitude for grasping technical concepts, possess exceptional, logic based problem solving and troubleshooting, and the ability to communicate effectively.

What you’ll do:

• Application-based customer support
• QA testing development deliverables
• Assisting clients in understanding functional requests and clearly documenting requirements for the development team
• Troubleshooting software errors and effectively identifying potential causes through logic based procedures
• Evaluating possible solutions to solve functional needs and presenting various options to clients
• Facilitating data migrations
• Participation in weekly status calls with clients to discuss open tasks and statuses
• Build our web-based Knowledgebase
• Developing unit-based testing scenarios and processes

Things you know/have done:

• Ability to logically think through problems
• Strong understanding of web technologies, websites, and web-based software
• The ability to grasp complex functional requests from clients and break them down into possible technical solutions
• Resourceful at using KBs, forums, and websites to investigate issues and problems
• Previous experience in a customer service or customer support role
• Effective writing and communication skills and the ability to clearly communicate details to both technical and non-technical people
• MUST be local to Charleston, SC area. We are NOT looking for outside companies or contractors – this is a full time position.

Things that will impress us:

• Any web development experience
• Math, Engineering, CS, or IS degree

What you do now:

Email resume, cover letter (let us know a little about yourself) portfolio, and salary requirements to jobs [at] blueacorn.com

Our need:

We’re seeking a highly organized multi-tasker to provide office support. This is an entry level administrative position requiring excellent interpersonal skills and the ability to perform a wide variety of tasks.

What you’ll do:

• Recording of meeting notes and minutes
• Coordinate travel arrangements
• Light accounting, including invoicing and bookkeeping
• Answer incoming calls, greet office visitors
• Task research
• Office vendor and utility management
• Process payroll
• Perform other related duties as required

Things you know/have done:

• Knowledge of office administration
• Excellent interpersonal skills
• Effective verbal and listening communication skills
• Attention to detail and high level of accuracy
• Experience with accounting and bookkeeping
• Proficient in Microsoft Office and Google Docs
• You are a master of time management

Things that will impress us:

• Accounting/finance studies including payroll knowledge

What you do now:

Email resume, cover letter (let us know a little about yourself) portfolio, and salary requirements to jobs [at] blueacorn.com

What you’ll do:

We’re seeking a well rounded, technical individual to work closely with our clients as a primary point of contact for managing the relationship. As a Technical Account Manager, you will be dedicated towards ensuring our clients success by understanding their needs, goals, and direction and aligning our internal teams to deliver the desired results.

• Manage ongoing client relationships as a direct point of contact
• Understand and gather functional requests
• Document technical specifications
• Defining scope of work details and estimates
• Advising clients on recommended solutions, best practices, and aligning services with their needs
• Overseeing the accuracy and quality of client deliverables and acting as the last QA before a product is delivered to the client
• Working closely with our internal Operations, Development, and Strategic teams in managing our service deliverables
• Working with sales opportunities in defining scope of work for proposals
• Assisting clients with data migration, eCommerce application configuration and usage

Things you know/have done:

• Acted as a client liaison in development projects
• Written detailed functional requirements documentation for large, development projects
• Demonstrated capabilities in understanding and communicating technical aspects of software and development services
• Live demonstration of software via remote teleconferencing and web meetings
• Experience in advising, consulting or selling web development and marketing services to established brands and companies
• MUST be local to Charleston, SC area or be willing to relocate. We are NOT looking for outside companies or contractors – this is a full time position.

Things that will impress us:

• Experience working with online retailers
• Web development background
• Previous work as a business analyst
• Project Management experience

What you do now:

Email resume, cover letter (let us know a little about yourself) portfolio, and salary requirements to jobs [at] blueacorn.com

Blue Acorn, a growing eCommerce consulting firm, is looking for an experienced UI developer to join our team. At Blue Acorn, we are always looking at ways to be innovative in capturing online sales, and our developers create environments, and tools for our clients to do just that. Our UI developer will primarily be tasked with developing the user interface for our client’s eCommerce websites, and ensuring that all output meet quality assurance standards in regards to W3C compliance, performance optimization, HTML5, and best practices surrounding each.

What you’ll do:

• Taking supplied PSD files and implementing them on eCommerce and CMS based systems
• JS development (using AJAX, jQuery, and/or Prototype)
• Modification of XML and PHP based layout files
• client-side optimization for performance

Things you know/have done:

• CSS expert (will be verified through portfolio) – must be well versed with complex CSS and the latest standards
• Thorough understanding of HTML5 for web and mobile
• Strong familiarity with Javascript libraries: jQuery, mootools, scriptaculous, etc.
• Solid understanding of design fundamentals, and able to design in Adobe CS
• development experience on PHP-based frameworks (eg. WordPress, Expression Engine, etc)
• Adherence to web design accessibility standards and cross-browser compatibility
• Attention to clean, efficient coding techniques and performance optimization
• MUST be local to Charleston, SC area or be willing to relocate. We are NOT looking for outside companies or contractors – this is a full time position.

What will impress us:

• Web Design background
• email marketing experience
• Familiarity with Zend framework
• eCommerce development experience (in particular Magento)
• Written articles, tips, or tricks for the web development community

What you do now:

Email resume, cover letter (let us know a little about yourself) portfolio, and salary requirements to jobs [at] blueacorn.com

What you’ll do:

We’re seeking a well rounded, technical individual to work closely with our clients and internal teams on managing implementation projects from kickoff to delivery. As a Project Manager, you are responsible for ensuring a project’s success by ensuring it is delivered on time, on budget, and to the client’s expectations. To accomplish this, a successful candidate will be able to manage multiple concurrent projects, be very detail oriented, organized, and be able to “own” the process. These are largely technical implementations involving custom development and as such, a technical background and an understanding of web technologies and development processes will be necessary to understand the tasks that you would be overseeing.

• Manage technical development implementation projects
• Weekly status meetings and updates both internally and with the client
• Creating Project plans (Gantt chart) with timelines, resources, roles, and responsibilities
• Understand and gather functional requests
• Document technical specifications
• Defining scope of work details and estimates
• Advising clients on recommended solutions, best practices, and aligning services with their needs
• Overseeing the accuracy and quality of client deliverables
• Working closely with our internal Client Success, Development, and Strategic teams in managing our service deliverables
• Project resource planning to understand the resource needs to meet our client commitments
• Assisting clients with eCommerce application configuration and usage

Things you know/have done:

• Project management experience with detailed, technical implementation projects and tasks
• Experience in developing detailed project plans and Gantt charts and resource schedules
• Proven ability to deliver projects on time and on budget by balancing the scheduled needs vs. internal resource scheduling
• Ability to clearly communicate with clients on updates, needs, issues, and deliverables
• Written detailed functional requirements documentation for large, development projects
• Demonstrated capabilities in understanding and communicating technical aspects of software and development services
• Live demonstration of software via remote teleconferencing and web meetings
• Experience in advising, consulting or selling web development and marketing services to established brands and companies
• MUST be local to Charleston, SC area or be willing to relocate. We are NOT looking for outside companies or contractors – this is a full time position.

Things that will impress us:

• Experience working with online retailers
• Web development background
• Previous work as a business analyst

What you do now:

Email resume, cover letter (let us know a little about yourself) portfolio, and salary requirements to jobs [at] blueacorn.com

Our need:

Blue Acorn internship opportunities are fast-paced and exciting. As an intern you will have exposure to a rapidly expanding eCommerce consulting agency. We pride ourselves on our hardworking, motivated team and encourage students from a multitude of disciplines to apply. We are seeking out an intern who is passionate about programming. As a programming intern, you will have a supervisor, assigned mentors and will work amongst a team of highly skilled developers. Interns will thrive within a healthy, balanced work environment with the potential to build a career with Blue Acorn.

Things you know/have done:

• Minimum of two years college level computer science or comparable experience
• eCommerce development or operational experience
• Completion of prior software internships
• Authorship of relevant articles, blogs, etc.

Things that will impress us:

• OOP programming, PHP
• SQL/MySQL
• MVC/Zend Frameworks
• Google Analytics
• A love for learning

What you do now:

Email resume and cover letter (let us know a little about yourself) to jobs [at] blueacorn.com

While we typically perform 95% of our work in-house, we’re looking for full-time, part-time, and independent talented Web/Graphic Designers, Developers, and SEO Consultants. What we ask is that you are passionate about your work, success motivates you, and you take pride in your results. To apply, please email us and submit your resume for consideration.

To apply, please email your resume, portfolio, and salary requirements to jobs [at] blueacorn.com