eCommerce Jobs

As a leading authority of online retailing, Blue Acorn is a rapidly expanding eCommerce consulting firm offering creative solutions and unparalleled expertise to our clients located across the globe. Our work-hard, play-hard attitude allows our team to work collaboratively and seamlessly with one another, ultimately providing our clients with holistic solutions and a results oriented approach. We’re passionate about online retailing, and continually seek to improve our knowledge, approach, and expertise we can offer to our clients.

What We Do:

We work solely with online retailers, helping them achieve revenue growth through design, development, marketing, and optimization services. Our team works closely with our clients on a daily basis understanding their needs, consulting and advising them, and delivering solutions to meet their goals and expectations.

Where We Are:

More like “where we are going”. Blue Acorn is a firm believer that our success is driven by our team members, and therefore do our best to ensure an enjoyable, cohesive work environment for our employees that emphasizes a work-life balance, continued education, and positive attitude. To support the growth of our organization, the Blue Acorn team is moving into a brand new, customized office in the Hampton Park area of beautiful downtown Charleston that fosters our collaborative and laid-back corporate culture. This move marks a new chapter for Blue Acorn, as we continue to grow our brand presence and strengthen our position in the market. To accommodate our continued triple-digit growth, we are recruiting for multiple opportunities within the organization. We’re looking for intelligent, personable, and passionate people to join us in our pursuit not just to build a company, but to build a team that takes pride in their work, and delivers exceptional results to our clients.

What You’ll Enjoy:

A strong team environment in a new office sporting an outdoor patio (with grill), steps away to Hampton Park, a well stocked beer fridge, frequent group lunches and happy hours (both in and out of office), and convenient access to the wonderful amenities Charleston has to offer. Each employee receives a new computer with dual monitors, free parking, health, IRA, and disability benefits, competitive salaries, and access to training and mentoring on a variety of subject matter.

Immediate Needs:

• PHP Web Developer

Non-immediate, but collecting resumes for:

• Director of Client Services
• eCommerce Consultant
• eCommerce Developer
• Systems Specialist
• Office Assistant
• Technical Account Manager
• UI/UX Developer
• Project Manager
• Other Opportunities

PHP Web Developer

WHAT YOU’LL DO:

• Act as a team lead with our developers in applying a traditional computer science approach and mentoring/leading junior level developers
• Improve and define our development methodologies, processes, and systems
• Manage our Git repositories and methodologies
• Web development in PHP/Java/MySQL/XHTML
• Customizing eCommerce platforms for custom functionality and integrations with 3rd party software
• Developing Custom Extensions to be released as third party add-ons
• Performance Optimization (server, client, and db)

THINGS YOU KNOW / HAVE DONE:

• 5+ years direct experience in team-based web development
• Strong understanding of object oriented MVC web development
• Advanced MySQL/SQL querying and db administration
• AJAX
• Attention to clean, efficient coding techniques and performance optimization
• development experience on PHP-based frameworks (eg. Wordpress, Expression Engine, etc)
• Adherence to web design accessibility standards and cross-browser compatibility
• MUST be local to Charleston, SC area or be willing to relocate. We are NOT looking for outside companies or contractors – this is a full time position.

THINGS THAT WILL IMPRESS US:

• Systems Administration background
• .NET development experience
• Mobile Application Development
• eCommerce development experience (in particular Magento)
• Written articles, tips, or tricks for the web development community

WHAT YOU DO NOW:
Email resume, cover letter (let us know a little about yourself) portfolio, and salary requirements to jobs [at] blueacorn.com

Director of Client Services

OUR NEED:
We are currently seeking a results-oriented leader to strengthen our position with current and potential clients, improve operational efficiency, and strength in our client service teams. Reporting to the CEO, you will directly manage the Client Services team (account management, project management, support) and aim to improve the delivery of both development and strategic services. You are ultimately responsible for ensuring the successful delivery of these services in terms of being delivered on budget, on time, while adhering to the utmost level of quality. A succesful Director of Client Services will lead Blue Acorn into exceeding client’s expectations.

WHAT YOU’LL DO:

• Manage an in-house team of account managers, project managers, client support, and other supporting resources
• Oversee client relationships and deliverables across the organization
• Improve, define, and implement processes for client deliverables
• Resource planning and projecting
• Create standards for development of scope definitions
• Take ownership of internal “Work Management” tool from configuration, process definition, documenting procedures, training internal and external users, etc.
• Define and create reports and dashboards for others to deliver key performance indicators daily
• Identify areas to improve our services through training, conferences, certifications, and recruitment
• Working closely with management of strategic and development teams to delivery from one end to the other

THINGS YOU KNOW / HAVE DONE:

• Proven experience managing web/software development deliverables
• Business process engineering with proven success in implementing improved processes and procedures
• A thorough understanding of web/software development and marketing services
• A track record of increasing both client satisfaction, and operational efficiency
• Strong reporting skills, and the ability to develop complex reports using in depth report development tools
• Project management experience with detailed, technical implementation projects and deliverables
• Experience in developing detailed project plans and Gantt charts and resource schedules
• Proven ability to deliver projects on time and on budget by balancing the scheduled needs vs. internal resource scheduling
• Ability to clearly communicate with clients on updates, needs, issues, and deliverables
• Experience writing detailed functional requirements documentation for large, development projects
• Demonstrated capabilities in understanding and communicating technical aspects of software and development services
• Live demonstration of software via remote teleconferencing and web meetings
• MUST be local to Charleston, SC area or be willing to relocate. We are NOT looking for outside companies or contractors – this is a full time position.

THINGS THAT WILL IMPRESS US:

• Specific experience managing eCommerce implementation teams
• Experience in advising, consulting or selling web development and marketing services to established brands and companies

WHAT YOU DO NOW:
Email resume, cover letter (let us know a little about yourself) portfolio, and salary requirements to jobs [at] blueacorn.com

eCommerce Consultant

OUR NEED:
We’re looking for an online marketing professional with a strong background in SEM (SEO & PPC), analytics, email, social and other online marketing avenues to define and apply those strategies to online retailers in helping them grow revenue. This full time position allows motivated individuals to make a direct impact on the success in having a measurable, direct impact to our clients revenue. If you enjoy working in a competitive environment where your expertise and decisions will directly impact its success, this position will keep you challenged.

WHAT YOU’LL DO:

• Analyzing, defining, and executing long-term SEO strategies and campaigns
• PPC Management and optimization
• Data feed management
• Identifying opportunities for increasing conversion rates and customer satisfaction
• Using web analytics data to drive decision-making process
• Strategizing and defining yearly, quarterly, and monthly marketing priorities and initiatives
• Email marketing planning, preparation, and management

WHAT YOU’VE DONE:

• Proven history of managing and executing several SEO campaigns. Experience in all facets of SEO both onsite and offsite.
• Experience in managing marketing budgets with PPC/CPC online marketing campaigns and optimizing those campaigns for maximum ROI.
• Experience with email marketing services such as MailChimp, iContact, Constant Contact, etc. Managing the entire life cycle of the email campaign – from inception, to planning, design, coding, execution, and tracking.
• Familiarity with Google Website Optimizer in creating, executing, and managing conversion optimization tests – A/B Split tests and multivariate testing.
• Strong understanding of web analytics data and KPIs, and specifically, how to drive strategic decisions based on this data.
• Web development capabilities utilizing html, CSS, and graphics
• Social Media management skills (Facebook, Twitter, etc)
• MUST be local to Charleston, SC area or be willing to relocate. We are NOT looking for outside companies or contractors – this is a full time position.

THINGS THAT WILL IMPRESS US:

• Advanced Web Development skill set (PHP, .NET, JS)
• Marketing / PR background
• eCommerce management experience
• Copywriting / Writing / Blogging

WHAT YOU DO NOW:
Email resume, cover letter (let us know a little about yourself) portfolio, and salary requirements to jobs [at] blueacorn.com

eCommerce Developer

Blue Acorn, a growing eCommerce consulting firm, is looking for talented PHP Developers tasked with developing, and customizing eCommerce websites, and tools to help online retailers succeed. At Blue Acorn, we are always looking at ways to be innovative in capturing online sales, and our developers create environments, and tools for our clients to do just that.

WHAT YOU’LL DO:

• Web development in PHP/Java/MySQL/JS on Magento Commerce
• Customizing eCommerce platforms for custom functionality and integrations with 3rd party software
• Developing Custom Extensions to be released as third party add-ons
• Performance Optimization (server, client, and db)
• QA testing

THINGS YOU KNOW / HAVE DONE:

• Strong understanding of object oriented web development
• Advanced MySQL/SQL querying and db administration
• AJAX
• Attention to clean, efficient coding techniques and performance optimization
• development experience on PHP-based frameworks (eg. Wordpress, Expression Engine, etc)
• Adherence to web design accessibility standards and cross-browser compatibility
• MUST be local to Charleston, SC area or be willing to relocate. We are NOT looking for outside companies or contractors – this is a full time position.

IT’s NICE TO HAVE

• Experience developing with an MVC Architecture
• .NET development experience
• Mobile Application Development
• eCommerce development experience (in particular Magento)
• Written articles, tips, or tricks for the web development community

WHAT YOU DO NOW:
Email resume, cover letter (let us know a little about yourself) portfolio, and salary requirements to jobs [at] blueacorn.com

Systems Specialist

We’re looking for a logical thinking technical resource to support our clients both in terms of application level support, as well as QA testing internal development deliverables before they reach the client. Your mission is to keep clients happy by supporting their application questions, understanding their needs, and ensuring that our development work meets those expectations. This is an entry level position and ideal for someone looking to learn and work in a fast-paced environment with our team of developers. A successful candidate will exhibit an aptitude for grasping technical concepts, possess exceptional, logic based problem solving and troubleshooting, and the ability to communicate effectively.
WHAT YOU’LL DO:

• Application-based customer support
• QA testing development deliverables
• Assisting clients in understanding functional requests and clearly documenting requirements for the development team
• Troubleshooting software errors and effectively identifying potential causes through logic based procedures
• Evaluating possible solutions to solve functional needs and presenting various options to clients
• Facilitating data migrations
• Participation in weekly status calls with clients to discuss open tasks and statuses
• Build our web-based Knowledgebase
• Developing unit-based testing scenarios and processes

THINGS YOU KNOW / HAVE DONE:

• Ability to logically think through problems
• Strong understanding of web technologies, websites, and web-based software
• The ability to grasp complex functional requests from clients and break them down into possible technical solutions
• Resourceful at using KBs, forums, and websites to investigate issues and problems
• Previous experience in a customer service or customer support role
• Effective writing and communication skills and the ability to clearly communicate details to both technical and non-technical people
• MUST be local to Charleston, SC area. We are NOT looking for outside companies or contractors – this is a full time position.

THINGS THAT WILL IMPRESS US:

• Any web development experience
• Math, Engineering, CS, or IS degree

WHAT YOU DO NOW:
Email resume, cover letter (let us know a little about yourself) portfolio, and salary requirements to jobs [at] blueacorn.com

Office Assistant

OUR NEED:
We’re seeking a highly organized multi-tasker to provide office support. This is an entry level administrative position requiring excellent interpersonal skills and the ability to perform a wide variety of tasks.

WHAT YOU’LL DO:

• Recording of meeting notes and minutes
• Coordinate travel arrangements
• Light accounting, including invoicing and bookkeeping
• Answer incoming calls, greet office visitors
• Task research
• Office vendor and utility management
• Process payroll
• Perform other related duties as required

YOUR KNOWLEDGE AND SKILLS:

• Knowledge of office administration
• Excellent interpersonal skills
• Effective verbal and listening communication skills
• Attention to detail and high level of accuracy
• Experience with accounting and bookkeeping
• Proficient in Microsoft Office and Google Docs
• You are a master of time management

THINGS THAT WILL IMPRESS US:

• Accounting/finance studies including payroll knowledge

WHAT YOU DO NOW:
Email resume, cover letter (let us know a little about yourself) portfolio, and salary requirements to jobs [at] blueacorn.com

Technical Account Manager

WHAT YOU’LL DO:
We’re seeking a well rounded, technical individual to work closely with our clients as a primary point of contact for managing the relationship. As a Technical Account Manager, you will be dedicated towards ensuring our clients success by understanding their needs, goals, and direction and aligning our internal teams to deliver the desired results.

• Manage ongoing client relationships as a direct point of contact
• Understand and gather functional requests
• Document technical specifications
• Defining scope of work details and estimates
• Advising clients on recommended solutions, best practices, and aligning services with their needs
• Overseeing the accuracy and quality of client deliverables and acting as the last QA before a product is delivered to the client
• Working closely with our internal Operations, Development, and Strategic teams in managing our service deliverables
• Working with sales opportunities in defining scope of work for proposals
• Assisting clients with data migration, eCommerce application configuration and usage

THINGS YOU KNOW / HAVE DONE:

• Acted as a client liaison in development projects
• Written detailed functional requirements documentation for large, development projects
• Demonstrated capabilities in understanding and communicating technical aspects of software and development services
• Live demonstration of software via remote teleconferencing and web meetings
• Experience in advising, consulting or selling web development and marketing services to established brands and companies
• MUST be local to Charleston, SC area or be willing to relocate. We are NOT looking for outside companies or contractors – this is a full time position.

THINGS THAT WILL IMPRESS US:

• Experience working with online retailers
• Web development background
• Previous work as a business analyst
• Project Management experience

WHAT YOU DO NOW:
Email resume, cover letter (let us know a little about yourself) portfolio, and salary requirements to jobs [at] blueacorn.com

UI/UX Developer

Blue Acorn, a growing eCommerce consulting firm, is looking for an experienced UI developer to join our team. At Blue Acorn, we are always looking at ways to be innovative in capturing online sales, and our developers create environments, and tools for our clients to do just that. Our UI developer will primarily be tasked with developing the user interface for our client’s eCommerce websites, and ensuring that all output meet quality assurance standards in regards to W3C compliance, performance optimization, HTML5, and best practices surrounding each.

Responsibilities:

• Taking supplied PSD files and implementing them on eCommerce and CMS based systems
• JS development (using AJAX, jQuery, and/or Prototype)
• Modification of XML and PHP based layout files
• client-side optimization for performance

Requirements:

• CSS expert (will be verified through portfolio) – must be well versed with complex CSS and the latest standards
• Thorough understanding of HTML5 for web and mobile
• Strong familiarity with Javascript libraries: jQuery, mootools, scriptaculous, etc.
• Solid understanding of design fundamentals, and able to design in Adobe CS
• development experience on PHP-based frameworks (eg. Wordpress, Expression Engine, etc)
• Adherence to web design accessibility standards and cross-browser compatibility
• Attention to clean, efficient coding techniques and performance optimization
• MUST be local to Charleston, SC area or be willing to relocate. We are NOT looking for outside companies or contractors – this is a full time position.

Bonus:

• Web Design background
• email marketing experience
• Familiarity with Zend framework
• eCommerce development experience (in particular Magento)
• Written articles, tips, or tricks for the web development community

WHAT YOU DO NOW:
Email resume, cover letter (let us know a little about yourself) portfolio, and salary requirements to jobs [at] blueacorn.com

Project Manager

WHAT YOU’LL DO:
We’re seeking a well rounded, technical individual to work closely with our clients and internal teams on managing implementation projects from kickoff to delivery. As a Project Manager, you are responsible for ensuring a project’s success by ensuring it is delivered on time, on budget, and to the client’s expectations. To accomplish this, a successful candidate will be able to manage multiple concurrent projects, be very detail oriented, organized, and be able to “own” the process. These are largely technical implementations involving custom development and as such, a technical background and an understanding of web technologies and development processes will be necessary to understand the tasks that you would be overseeing.

• Manage technical development implementation projects
• Weekly status meetings and updates both internally and with the client
• Creating Project plans (Gantt chart) with timelines, resources, roles, and responsibilities
• Understand and gather functional requests
• Document technical specifications
• Defining scope of work details and estimates
• Advising clients on recommended solutions, best practices, and aligning services with their needs
• Overseeing the accuracy and quality of client deliverables
• Working closely with our internal Client Success, Development, and Strategic teams in managing our service deliverables
• Project resource planning to understand the resource needs to meet our client commitments
• Assisting clients with eCommerce application configuration and usage

THINGS YOU KNOW / HAVE DONE:

• Project management experience with detailed, technical implementation projects and tasks
• Experience in developing detailed project plans and Gantt charts and resource schedules
• Proven ability to deliver projects on time and on budget by balancing the scheduled needs vs. internal resource scheduling
• Ability to clearly communicate with clients on updates, needs, issues, and deliverables
• Written detailed functional requirements documentation for large, development projects
• Demonstrated capabilities in understanding and communicating technical aspects of software and development services
• Live demonstration of software via remote teleconferencing and web meetings
• Experience in advising, consulting or selling web development and marketing services to established brands and companies
• MUST be local to Charleston, SC area or be willing to relocate. We are NOT looking for outside companies or contractors – this is a full time position.

THINGS THAT WILL IMPRESS US:

• Experience working with online retailers
• Web development background
• Previous work as a business analyst

WHAT YOU DO NOW:
Email resume, cover letter (let us know a little about yourself) portfolio, and salary requirements to jobs [at] blueacorn.com

Other Opportunities

While we typically perform 95% of our work in-house, we’re looking for full-time, part-time, and independent talented Web/Graphic Designers, Developers, and SEO Consultants. What we ask is that you are passionate about your work, success motivates you, and you take pride in your results. To apply, please email us and submit your resume for consideration.

To apply, please email your resume, portfolio, and salary requirements to jobs [at] blueacorn.com