Comments on: There’s Something Wrong With Your Website - You Just Don’t Know It http://www.blueacorn.com/blog/ecommerce-usability/theres-something-wrong-with-your-website/ eCommerce Consulting, Advice, and eCommerce Resources for Internet Retailers Wed, 19 Nov 2008 06:19:38 +0000 http://wordpress.org/?v=2.6 By: Does Your Ecommerce Website Speak to Howsers? | Get Elastic http://www.blueacorn.com/blog/ecommerce-usability/theres-something-wrong-with-your-website/#comment-982 Does Your Ecommerce Website Speak to Howsers? | Get Elastic Mon, 07 Jul 2008 12:16:35 +0000 http://www.blueacorn.com/?p=61#comment-982 [...] merchandising, searchandising et cetera) supports the sales process. You may even want to do some usability testing as [...] [...] merchandising, searchandising et cetera) supports the sales process. You may even want to do some usability testing as [...]

]]> By: Justin @ Palmer Web Marketing http://www.blueacorn.com/blog/ecommerce-usability/theres-something-wrong-with-your-website/#comment-888 Justin @ Palmer Web Marketing Fri, 20 Jun 2008 17:58:21 +0000 http://www.blueacorn.com/?p=61#comment-888 You're right on about the opportunity cost of not doing usability testing. I'm shocked everytime I do this with a client, and we discover issues that would have never been detectable with regular web analytics. I recently came across <a href="http://www.clicktale.com/" rel="nofollow">Clicktale</a>, a service that records select visitors via simple Javascript code. They have a free version, but its somewhat stripped down. You’re right on about the opportunity cost of not doing usability testing. I’m shocked everytime I do this with a client, and we discover issues that would have never been detectable with regular web analytics.

I recently came across Clicktale, a service that records select visitors via simple Javascript code. They have a free version, but its somewhat stripped down.

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